Case Creation

• When you have instructed us to act for you in buying your new house, you must complete a questionnaire confirming your personal details and confirming your personal details and provide identification documents. This is essential as by law we cannot work on your file until these are received. We can, of course, act for you if you are selling a house as well.
• We require you to pay money on account for any disbursements such as official enquiries and extra searches.

Before Exchange of Contracts

• The draft contract arrives from the seller’s solicitor. We request landlord information for leasehold properties
• We will request any additional specialist searches that may be needed on the property you are buying
• We raise enquiries with the seller’s solicitor, obtaining answers to any queries you may have
• Your mortgage offer must be received at this time
• When all the replies are satisfactory we will send you the draft contract which you must sign ready for exchange
• We must receive cleared deposit funds (unless you have a related sale in which case we will use the deposit from your buyers)

Exchange of Contracts

• We agree a completion date with you and your sellers, through your seller’s solicitor. We will not agree completion dates until everyone in the chain is ready to exchange contracts
• Please note that at this stage deposit monies are required and the contract becomes legally binding

Before we Complete the Transaction

• We will prepare the necessary transfer of property documents for signature by the seller and you, if necessary
• We will provide you with a Completion Statement
• We must have cleared funds one full working day prior to completion
• Although it is possible to complete in a shorter space of time, we prefer to have seven working days between exchange and completion to enable us to obtain funds from the lender and carry out final searches and checks without incurring further expense for you