Privacy and Cookie Policy

This is the privacy policy relating to www.phillips-law.co.uk (our site) the website of Phillips Solicitors Limited (CRN 02314890) of Town Gate, 38 London Street, Basingstoke, Hampshire, RG21 7NY (we/us/our).

We are committed to protecting and respecting your privacy. This policy (together with our Terms of Use Policy and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  We ask that you read this privacy policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.

By submitting your personal information you consent to the use of that information as set out in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Phillips Solicitors Limited.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site. This includes information provided at the time of sending us an enquiry or when signing up for an E-Newsletter.
  • If you contact us for any reason including contact to report a problem with our site or a recruitment enquiry, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Use and disclosure of the information

We use the personal information provided by you to respond to any enquiry submitted via our website or to process a subscription to our E-Newsletter. We may also use personal information to communicate with you about new offers, features, products or services or to improve the services that we offer.

We will not generally provide your details to third parties, however, if we run an event or promotional activity to which you accept an invite we may include your details in an attendees list which is shared with the co-host, if any, and other guests.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

We will disclose or share your personal data if we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property or safety, our clients or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Sale of business

If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Where we store your personal data

All information you provide to us is stored on secure servers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, strict procedures and security features will be used to try to prevent unauthorised access.

Cookies

What are cookies and what are they used for?

Cookies are small text files that are stored on your browser or the hard drive of your computer by websites that you visit. The vast majority of websites use cookies as they enable them to operate more effectively, in fact there are certain aspects of a website that cannot function at all without them, such as shopping baskets.

Most internet browsers accept cookies automatically however, you can accept, delete or disable cookies if you wish. The tools for doing so are usually contained in your internet browser's “Help” menu. For information on how to control cookies visit: allaboutcookies.org.

Our use of cookies

We use cookies on our site. They are not used to gather any information that identifies you personally: either by a name, email or postal address. Cookies are used on our site so that information can be passed from page to page to enhance the user experience and also to collect website statistics. Any statistical data collected is aggregated and anonymous. It is used solely for the purpose of improving our site and the services that we offer and not to target you for the purposes of advertising or marketing either by us or third parties.

If you continue to use our site, you agree to our use of the following cookies:

  1. Session cookies (PHPSESSID). This cookie is set upon arrival to our site and operates to enhance your experience for the duration of that visit. It keeps a record of any preferences that you have set during that visit. It also allows information entered into fields of online forms to be retained so that if you need to resubmit a form within the same browsing session you do not have to reenter all the information. Instead the previous attempt is saved and can be edited, saving you time. This cookie is anonymous for the duration of the session and is permanently deleted when you close your browser.
  2. Google Maps (APISID, HSID, NID, PREF, SAPISID, SID, SSID). These cookies are used by Google to store user preferences and information when viewing pages with Google Maps on them.
  3. Google Analytics. Cookies are used by Google Analytics to collect anonymous information about how visitors use our site, including the number of visitors, where they came from and the pages they visited. The cookies which Google Analytics uses on this site are: _utma: Records the number of times a user has visited the site as well as the time of their first and last visit _utmb: Stores details of the moment when a user enters a site _utmc: Stores details of the moment when a user leaves a site _utmz: Records where the user came from including details of the search engine, keywords and links used

We use this information to compile reports and to help us improve our site. Information will not be used by us or by Google Analytics to identify or target you for the purposes of advertising or marketing. To learn more about how this information is used by Google Analytics visit: http://www.google.co.uk/intl/en/policies/privacy/

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at legal@phillips-law.co.uk.

Links to other websites

Our website contains links to other websites. Our privacy policy only applies to our website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact us

Questions, comments and requests regarding our privacy policy are welcomed and should be addressed to legal@phillips-law.co.uk.